Dfs Aintree

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3.8

( 8 reviews )

Furniture Stores, Home Decor, Mattresses $$

Open 10:00 AM - 08:00 PM See Hours

Racecourse Retail Park, Unit 11 Aintree Way, Aintree, Liverpool L9 5AN, United Kingdom +44 3339-999-777.0

DFS Aintree is a renowned furniture store located in Aintree, known for its wide range of high-quality, stylish and comfortable furniture. The store offers a variety of sofas, chairs, dining sets, and other home furnishings to suit every taste and budget. With a reputation for excellent customer service and a commitment to providing top-notch products, DFS Aintree has become a go-to destination for furniture shoppers in the area. Whether customers are looking to revamp their living room, bedroom, or dining area, DFS Aintree has something to offer. The store's convenient location and spacious showroom make it easy for customers to browse and find the perfect furniture pieces for their home. With a focus on providing a positive and enjoyable shopping experience, DFS Aintree continues to be a trusted and popular choice for furniture shoppers.

Reviews

3.8/5

8 reviews

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1 stars

Hung phung

March 22, 2024

Came on the 28th December 2023 , as soon as we arrived we were approached by a staff member asking what are we here to look for and do we need help ! We politely said we are browsing.....literally 10 seconds another member of staff approached asking the same then again then again!! Extremely frustrating when your trying to look and having pushy sales people suggesting you need to sit down and talk through what it is you want ! If people need you they will ask , me and the husband came home and ordered online and paid the extra £100 for delivery ,just so we didn't have to deal with annoying sales people . DFS need to do better stop harassing people it's not what customers like I get they are on commission but if that's the case don't have so many at one time in the store all fighting for a sale .

Melissa saady

March 22, 2024

1st class service from Layton. Cheers.

David kielb

March 22, 2024

Do not purchase from DFS. I have had nothing but problems with them since the day I received my indulgence sofa. My new floor was scratched from the feet on my sofa on delivery by the delivery drivers, the couch itself was rocking and not sturdy at all and then they did not put the velcro on the pouffe so that was missing. They added velcro by reuphostering the couch 6 months after delivery which was then a completely different colour and after me telling them it was a different colour, they delivered a new pouffe this week which is also a completely different colour (photographs attached). They are now saying there's nothing else that they can do and l am left with a 14-month-old couch that is two different colours. I am not the only person either, if you look on Facebook people are getting delivered faulty sofas all the time, their reviews on Trustpilot must be fake or they are removing the bad ones. Avoid this company like the plague, they do not want to know once they have your money.

Rodney martin

March 22, 2024

Huge store with enty on display for all budgets. After getting the choice down to 2 styles, a sales chap by the name of Paul came and helped us with the final decision. Paul was fantastic. Honest patient and extremely helpful. No pressure at all and nothing was too much trouble. Look forward to receiving the items end of May. Many thanks and would definitely recommend.

Clifford moran

March 22, 2024

ABSOLUTE GARABAGE CUSTOMER SERVICE, DO NOT USE THEM We have used dfs twice in the last ten years and on both occasions there customer service has been sloppy to say the least. I vowed never to use them after the first time when sofa turned up damaged. Should have known better, so shame on me. This time they have damaged our floor on route to living room and started acting as if they cant see damage in photos, think I know our next step. PROCEED WITH CAUTION!!!!

Mel schlesinger

March 22, 2024

Me and my partner went in to look at the couch we had seen online and place the order, that simple, I thought it would be a simply and easy process…..however the sales women that were in there completely altered our view and I would personally not give this company a penny - there were two sales women and no one else in the store. The minute we walked in one walked Into the back the other stood up and walked around I asked for some assistant and she pretended to be on the phone!!!!! I knew she was pretending as she was talking into her phone whilst the video she was watching was still playing hahahaha, absolutely shocking! Made up this happened however because we got a lot more for our money over the road at Furniture village go there instead!!!!

Brandon kurzweil

March 22, 2024

The service I have recieved by DFS I Rate 10 out of 10 Plus I highly recommend any one to put there Trust in there hands Also the Laydes and Gentlemen that work at DFS are a Gem!!!.

Joe mei

March 22, 2024

Went to browse for a new matress & ended up purchasing. Staff were welcoming & attentive, listened to our requiremnts & directed us to area of the store where we could find a variety of products which fitted our needs. We were able to try out each matress & did not feel rushed in making our choice. Refreshments were offered to us while we were there. Prices/current store offers were fully explained. Very happy with our purchase, onky draw back is having to wait almost a full month for delivery of our item, Can not wait for it to arrive next week!